Key Information
About the content
This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants. By the end of this course, you will be able to • Improve your overall written English skills • See differences and similarities among the different email formats • Write more effective subject lines and email text • Apply various key language to different types of emails • Correct common errors such as punctuation and capitalization • Study tone and level of formality in emails • Understand how culture affects what is appropriate in a business emails • Write powerful business emails for professional needs
Syllabus
- Week 1 - Get to Know Basic Email Writing Structures
1) Understand basic professional email structures in English. 2) Identify key things to do and things to avoid. 3) Learn how to do basic editing of punctuation and capitalization. - Week 2 - Let's Start Writing
1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text. - Week 3 - Introduction and Announcement Emails
1) Analyze and identify the traits of introductions and announcement emails. 2) Learn and use key language for these types of emails to revise your first email. - Week 4 - Request and Apology Emails
1) Analyze and identify the traits of request and apology emails. 2) Learn specific language associated with making request and apologies. 3) Practice focused key language. - Week 5 - Culture Matters
1) Review cultural effects on all your email writing. 2) Learn how to distinguish different ways people communicate and how to apply these differences to email writing.
Instructors
Gerry Landers
Lecturer
Georgia Tech Language Institute
Content Designer
Platform
Coursera is a digital company offering massive open online course founded by computer teachers Andrew Ng and Daphne Koller Stanford University, located in Mountain View, California.
Coursera works with top universities and organizations to make some of their courses available online, and offers courses in many subjects, including: physics, engineering, humanities, medicine, biology, social sciences, mathematics, business, computer science, digital marketing, data science, and other subjects.
Before I took this useful course, I have failed so many times to write professional emails to send them wherever or whoever I was supposed to. Since whatever I have learned from this course, I became much more confident and aware of how to write professional emails with considering its all rules.
Before I took this useful course, I have failed so many times to write professional emails to send them wherever or whoever I was supposed to. Since whatever I have learned from this course, I became much more confident and aware of how to write professional emails with considering its all rules.
Thank you very much for helpful tips during this course. It is a very good course for people, who is fluent in English. Most of the people enrolled in course didn't speak English, and didn't understand assignments. In description it says learners should be intermediate level in English, but people do not realize what intermediate level is in different countries. It would be helpful to include pretest for people who wants to enroll, so they don't waste their time. Most of the people need to learn basic English grammar first, then do this course.
I really like this course !! It's easy to understand and really help me doing better in writing professional emails in English.
Very helpful course. Professor Gary explains very good the topics and it is a very friendly person that makes you want to come back and watch the videos, I am thankful for being able to take the class, and I look forward to continue with them.If Profesor Gary is in another class, I will take it .Thanks for your help.Teresa M. Perea
