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Managing Conflicts on Projects with Cultural and Emotional Intelligence
Course
en
English
15 h
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- Self-paced
- Free Access
- Fee-based Certificate
- 5 Sequences
- Introductive Level
Course details
Syllabus
Week One - Emotional Intelligence
Module One - Defining Emotional Intelligence (EI)
Module Two - EI Components One and Two - Self-Perception and Self-Expression
Module Three - EI Component Three - Interpersonal
Module Four - EI Component Four - Decision Making
Module Five - EI Components Five - Stress Management
Week Two - Cultural Intelligence
Module One - Defining Cultural Intelligence (CI)
Module Two - CI Component One - Drive
Module Three - CI Component Two - Knowledge
Module Four - CI Component Three - Strategy
Module Five - CI Component Four - Action
Week Three - The Coordinated Management of Meaning
Module One - What is CMM?
Module Two - Taking the Communication Perspective
Module Three - Social Worlds
Module Four - The Tools of CMM
Module Five - Preparing to Use CMM
Week Four - The CMM Tools
Module One - SEAVA - Part One: Storyboarding and Enriching
Module Two - The LUUUTT Tool for Enriching
Module Three - SEAVA - Part Two: Analyzing and Visioning
Module Four - SEAVA - Part Three: Acting Intentionally
Module Five - SEAVA In Action: Diagnosing a Team Conflict
Prerequisite
None.
Instructors
Bill Brantley
Faculty
University of Maryland, College Park
Platform
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