- From www.edx.org
Business Communication
You can't access an archived course
- Self-paced
- Free Access
- Fee-based Certificate
- 3 Sequences
- Introductive Level
Course details
Syllabus
- How to critically evaluate your role in workplace interactions
- How to employ strategies for active listening
- How to ask questions that move conversations forward
- How to communicate ideas clearly and succinctly
- How to assess needs of clients and colleagues
- Best practices for face-to-face and remote communication
Prerequisite
Instructors
Andrea Hickerson
Former Director, School of Communication and Associate Professor
Rochester Institute of Technology
Keri Barone
Principal Lecturer and Director of Events for the School of Communication
Rochester Institute of Technology
Platform
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