Business Communication

Business Communication

Archived
Course
en
English
12 h
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Source
  • From www.edx.org
Conditions
  • Self-paced
  • Free Access
  • Fee-based Certificate
More info
  • 3 Sequences
  • Introductive Level

You can't access an archived course

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Course details

Syllabus

  • How to critically evaluate your role in workplace interactions
  • How to employ strategies for active listening
  • How to ask questions that move conversations forward
  • How to communicate ideas clearly and succinctly
  • How to assess needs of clients and colleagues
  • Best practices for face-to-face and remote communication

Prerequisite

None.

Instructors

Andrea Hickerson
Former Director, School of Communication and Associate Professor
Rochester Institute of Technology

Keri Barone
Principal Lecturer and Director of Events for the School of Communication
Rochester Institute of Technology

Platform

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