The course is designed for those learners who seeks to enhance their professional communication skills. The aim of the learning program is to broaden learners’ knowledge on conversation, negotiation, communication principles, and engaged listening techniques. Through a wide variety of reading and video material learners can become more aware of common mistakes in communication and also get practical recommendations about what is needed to be a more assertive and confident speaker.
Upon completion of this learning path, you will be able to:
- Use active listening to communicate effectively
- Apply appropriately conversation techniques during a dialogue or discussion
- Avoid common communication mistakes
- Demonstrate Some basic level of negotiation skills