Strategic Social Media Marketing

Closed
Curso
en
Inglês
24 h
Este conteúdo é classificado como 0 de 5
Mais informações
  • 6 sequências
  • Advanced Level
  • Começa em 21 outubro 2020
  • Termina em 2 dezembro 2020

Os seus colaboradores estão a aprender diariamente com Edflex

  • Safran
  • Air France
  • TotalEnergies
  • Generali
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Detalhes do curso

Programa de Estudos

Week 1: A Strategic Perspective on Social Media Marketing
Introduction to social media and how it has altered the consumer decision-making process and communications paradigm. Describe the role of social media in marketing strategy and assess the tradeoffs in using social media relative to traditional communication methods. Learn how to set social media marketing objectives that are linked to business objectives.

Week 2: Leveraging Networks
Understand the role of networks in the distribution of content, including network structure and how it affects the flow of information. Learn how to leverage online networks and communities to engage consumers in brand-related conversations. Discuss how to identify influencers and their role in distributing content.

Week 3: Creating Engaging Content
Learn how to create social media content that attracts and retains consumers' attention and motivates engagement and sharing. Describe the role of storytelling in a digital landscape. Understand how to evaluate and select platforms for distributing content.

Week 4: Social Media Listening and Co-Creation
Examine how social media listening is integrated into marketing decision making. Introduction to approaches to social media listening and how to draw inferences from listening data. Learn how social media is used to facilitate open innovation and co-creation.

Week 5: Assessing Social Media ROI
Introduction to a framework for assessing the return on investment of social media activities. Describe metrics for measuring the success of social media efforts and explore the role of analytics in linking these metrics to the bottom line. Understand the role of paid media in social media marketing.

Week 6: The Role of Social Media in the Organization
Describe organizational approaches to managing social media and developing social media policy. Discuss how to manage specific issues in social media, including negative feedback, online reviews, and crisis management. Identify ethical conflicts and issues associate with social media marketing decisions.

Pré-requisito

  • Understanding of undergraduate level marketing concepts, including segmentation, positioning, targeting, four P's.
  • Statistical concepts, including regression analysis.

Instrutores

Barbara Bickart
Senior Associate Dean and Associate Professor of Marketing
Boston University

Editor

A Universidade de Boston (BU) é uma universidade americana localizada em Boston. Com aproximadamente 4.000 professores e mais de 33.000 estudantes, a Universidade de Boston é a quarta maior universidade privada dos Estados Unidos, bem como o quarto maior empregador da cidade de Boston.

A universidade é uma das mais famosas e prestigiadas do país, atraindo estudantes de todo o mundo. O corpo docente e os antigos alunos da BU incluem 8 laureados com o Prémio Nobel, incluindo Martin Luther King.

Plataforma

EdX est une plateforme d'apprentissage en ligne (dite FLOT ou MOOC). Elle héberge et met gratuitement à disposition des cours en ligne de niveau universitaire à travers le monde entier. Elle mène également des recherches sur l'apprentissage en ligne et la façon dont les utilisateurs utilisent celle-ci. Elle est à but non lucratif et la plateforme utilise un logiciel open source.

EdX a été fondée par le Massachusetts Institute of Technology et par l'université Harvard en mai 2012. En 2014, environ 50 écoles, associations et organisations internationales offrent ou projettent d'offrir des cours sur EdX. En juillet 2014, elle avait plus de 2,5 millions d'utilisateurs suivant plus de 200 cours en ligne.

Les deux universités américaines qui financent la plateforme ont investi 60 millions USD dans son développement. La plateforme France Université Numérique utilise la technologie openedX, supportée par Google.

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