Informações principais
Sobre o conteúdo
In this course, part of the Retail Management Professional Certificate program, you will learn the four key components of the retail business:
- Demand forecasting,
- Inventory management
- Assortment planning
- Pricing decisions
You will learn about the different challenges that retailers face and have the opportunity to explore methods and techniques available to address these challenges. You will also have access to simulation tools to better internalize the concepts.
The course will take a hands-on, problem driven approach that will help you understand and put into practice the concepts you learn. At the end of the course you, will be able to make better decisions at every step of the retail process.
We have designed this course to suit a wide variety of participants, from retail owners and store managers, to undergrad business majors or specialists in retail.
- How to generate and evaluate Sales Forecasts
- How to plan and optimize your Inventory Management
- How to think and decide on Product Assortment
- How to find the best prices for your products
Pré-requisito
Basic undergraduate mathematics
Programa de estudos
Week 1: Demand Forecasting
- Introduction to Forecasting
- Forecasting With History
- Forecasting Without History
- Measuring Uncertainty
- Forecasting Aggregation and Lead Time
- Common Pitfalls in Forecasting
Week 2: Inventory Management
- Retailers as Inventory Managers
- Drivers and Cost of Inventory
- Balancing Ordering and Holding Costs
- Selling Under Uncertainty: The Newsvendor Model
- Safety Inventories
Week 3: Assortment Planning
- Introduction to Assortment Planning
- Breath and Basket Effect
- Depth and Category Management
- Variety Trade Offs
- Customer's Assortment Perception
Week 4: Pricing Decisions
- Introduction to Pricing Decisions
- Setting Retail Prices
- The Right Price
- Promotions and Discounts
- Price Perception
Instrutores
Santiago Gallino
Assistant Professor of Business Administration, Tuck School of Business
Dartmouth College
Antonio Moreno-Garcia
Associate Professor of Operations
Kellogg School of Management
Criador do conteúdo
Plataforma
EdX est une plateforme d'apprentissage en ligne (dite FLOT ou MOOC). Elle héberge et met gratuitement à disposition des cours en ligne de niveau universitaire à travers le monde entier. Elle mène également des recherches sur l'apprentissage en ligne et la façon dont les utilisateurs utilisent celle-ci. Elle est à but non lucratif et la plateforme utilise un logiciel open source.
EdX a été fondée par le Massachusetts Institute of Technology et par l'université Harvard en mai 2012. En 2014, environ 50 écoles, associations et organisations internationales offrent ou projettent d'offrir des cours sur EdX. En juillet 2014, elle avait plus de 2,5 millions d'utilisateurs suivant plus de 200 cours en ligne.
Les deux universités américaines qui financent la plateforme ont investi 60 millions USD dans son développement. La plateforme France Université Numérique utilise la technologie openedX, supportée par Google.
