Les infos clés
En résumé
This is a course to help you write effective business emails in English. This course is unique because each module will provide tips on writing more professional emails as well as lessons to improve your overall English writing skills. Therefore, you will improve your grammar and vocabulary skills for email writing and also improve your cross cultural knowledge to make you more powerful and successful in your business communication. You will look at different email formats to analyze tone, formality levels, and various organizational styles. You will be able to improve your emails of introduction, announcements, requests and emails that apologize or revise a request. In this course you will write and revise 4–5 emails, complete several comprehension quizzes and review the emails of other participants. By the end of this course, you will be able to • Improve your overall written English skills • See differences and similarities among the different email formats • Write more effective subject lines and email text • Apply various key language to different types of emails • Correct common errors such as punctuation and capitalization • Study tone and level of formality in emails • Understand how culture affects what is appropriate in a business emails • Write powerful business emails for professional needs
Le programme
- Week 1 - Get to Know Basic Email Writing Structures
1) Understand basic professional email structures in English. 2) Identify key things to do and things to avoid. 3) Learn how to do basic editing of punctuation and capitalization. - Week 2 - Let's Start Writing
1) Write more effective subject lines. 2) Understand the organization of email text. 3) Write better email text. - Week 3 - Introduction and Announcement Emails
1) Analyze and identify the traits of introductions and announcement emails. 2) Learn and use key language for these types of emails to revise your first email. - Week 4 - Request and Apology Emails
1) Analyze and identify the traits of request and apology emails. 2) Learn specific language associated with making request and apologies. 3) Practice focused key language. - Week 5 - Culture Matters
1) Review cultural effects on all your email writing. 2) Learn how to distinguish different ways people communicate and how to apply these differences to email writing.
Les intervenants
Gerry Landers
Lecturer
Georgia Tech Language Institute
Le concepteur
Le Georgia Institute of Technology, connu aussi sous le nom de Georgia Tech ou GT, est une université de recherche mixte publique, et située à Atlanta (Géorgie), aux États-Unis. Elle fait partie du réseau plus large du Système universitaire de Géorgie (en anglais, University System of Georgia). Georgia Tech possède des antennes à Savannah (Géorgie, États-Unis), Metz (France), Athlone (Irlande), Shanghai (Chine), et Singapour.
Georgia Tech a acquis sa réputation grâce à ses programmes d'ingénierie et d'informatique, ceux-ci figurant parmi les meilleurs du monde5,6. L'offre de formation est complétée par des programmes dans les domaines des sciences, de l'architecture, des sciences humaines et du management.
La plateforme
Coursera est une entreprise numérique proposant des formations en ligne ouverte à tous fondée par les professeurs d'informatique Andrew Ng et Daphne Koller de l'université Stanford, située à Mountain View, Californie.
Ce qui la différencie le plus des autres plateformes MOOC, c'est qu'elle travaille qu'avec les meilleures universités et organisations mondiales et diffuse leurs contenus sur le web.
Very helpful course. Professor Gary explains very good the topics and it is a very friendly person that makes you want to come back and watch the videos, I am thankful for being able to take the class, and I look forward to continue with them.If Profesor Gary is in another class, I will take it .Thanks for your help.Teresa M. Perea
Before I took this useful course, I have failed so many times to write professional emails to send them wherever or whoever I was supposed to. Since whatever I have learned from this course, I became much more confident and aware of how to write professional emails with considering its all rules.
Thank you very much for helpful tips during this course. It is a very good course for people, who is fluent in English. Most of the people enrolled in course didn't speak English, and didn't understand assignments. In description it says learners should be intermediate level in English, but people do not realize what intermediate level is in different countries. It would be helpful to include pretest for people who wants to enroll, so they don't waste their time. Most of the people need to learn basic English grammar first, then do this course.
I really like this course !! It's easy to understand and really help me doing better in writing professional emails in English.
Very helpful course. Professor Gary explains very good the topics and it is a very friendly person that makes you want to come back and watch the videos, I am thankful for being able to take the class, and I look forward to continue with them.If Profesor Gary is in another class, I will take it .Thanks for your help.Teresa M. Perea
