date_range Débute le 30 août 2019
event_note Se termine le 21 novembre 2019
list 6 séquences
assignment Niveau : Intermédiaire
chat_bubble_outline Langue : Anglais
language Sous titrage : Chinois
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Les infos clés

credit_card Formation gratuite
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timer 36 heures de cours

En résumé

In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.

You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).

Note that this course is priced at USD $198.

  • Evaluate and discuss the knowledge and theories of managing human resources applicable to the hotel and tourism industry
  • Appraise and analyze human resources functions and employee motivation in the context of the hotel and tourism environment
  • Evaluate the impacts and factors that affect the development of organizational culture
  • Assess the relationship between the hotel and tourism industry and their society; and evaluate the impacts of social, economical, and cultural factors on managing human resources
  • Analyze and evaluate HR research journals to identify applicable methodologies
  • Identify human resources problems within the hotel and tourism context, and apply research skills and techniques to solve these problems
  • Analyze and appraise related numerical and graphical data regarding managing human resources, and develop solutions for industry practitioners.

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Les prérequis

Leaners need to have hospitality and tourism related experiences.

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Le programme

Week 1: Human resources staffing
Evaluating and discussing the knowledge and theories of managing human resources applicable to the hotel and tourism industry.

Week 2: Organizational culture and its impacts on human capital
Appraising and analyzing human resources functions and employee motivation in the context of the hotel and tourism environment; and evaluating the impacts and factors that affect the development of organizational culture.

Week 3: Contemporary leadership and managing diversity
Assessing the relationship between the hotel and tourism industry and their society; and evaluating the impacts of social, economical, and cultural factors on managing human resources in the hotel and tourism industry.

Week 4: Equal employment opportunities and managing employment turnover
Analyzing and evaluating HR research journals to identify research problems, review the literature, apply methodologies, and appraise results; and develop research proposal, to conduct an appropriate survey, to evaluate the findings, and to compose research reports.

Week 5: International human resources management
Identifying human resources problems within the hotel and tourism context, and applying research skills and techniques to solve these problems; and analyzing and appraising related numerical and graphical data regarding managing human resources, and developing solutions for industry practitioners.

Week 6: Human resources in new project
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Les intervenants

Alice Hon, Ph.D.
Associate Professor
The Hong Kong Polytechnic University

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Le concepteur

The Hong Kong Polytechnic University
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La plateforme

EdX est une plateforme d'apprentissage en ligne (dite FLOT ou MOOC). Elle héberge et met gratuitement à disposition des cours en ligne de niveau universitaire à travers le monde entier. Elle mène également des recherches sur l'apprentissage en ligne et la façon dont les utilisateurs utilisent celle-ci. Elle est à but non lucratif et la plateforme utilise un logiciel open source.

EdX a été fondée par le Massachusetts Institute of Technology et par l'université Harvard en mai 2012. En 2014, environ 50 écoles, associations et organisations internationales offrent ou projettent d'offrir des cours sur EdX. En juillet 2014, elle avait plus de 2,5 millions d'utilisateurs suivant plus de 200 cours en ligne.

Les deux universités américaines qui financent la plateforme ont investi 60 millions USD dans son développement. La plateforme France Université Numérique utilise la technologie openedX, supportée par Google.

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