Business Communication
list 3 séquences
assignment Niveau : Introductif
label Management et Ressources humaines
chat_bubble_outline Langue : Anglais
card_giftcard 50.4 points
- /5
Avis de la communauté
0 avis

Les infos clés

credit_card Formation gratuite
verified_user Certification payante
timer 84 heures de cours

En résumé

Learn how to effectively communicate and build professional relationships through face-to-face, written, and non-verbal communication.

more_horiz Lire plus
more_horiz Lire moins
dns

Le programme

This course, part of the Soft Skills Professional Certificate program, will help you unlock the secrets to business success by understanding workplace culture. You’ll learn how to use language and nonverbal communication to convey shared meanings in face-to-face and remote professional relationships.

You will learn techniques to effectively and succinctly articulate your business ideas to a diverse range of audiences to ensure they understand even the most complex concepts.

In this course, there will be a strong focus on business writing, active listening, and communicating your ideas effectively to a particular target audience. We will discuss the impact of assumptions or bias that people may bring to workplace interactions. Learners will apply their knowledge by critiquing real-world business scenarios from the workplace.

Topics will also include:

Best practices for written communication
Conducting effective meetings
Documentation and follow-up techniques
Best practices for face-to-face, digital, and mediated communication
This course may be audited free of charge. Learners also have the opportunity to earn a verified certificate of completion. Exclusive learning opportunities such as live events hosted by subject matter experts will be available for verified learners.

What you'll learn

  • How to critically evaluate your role in workplace interactions
  • How to employ strategies for active listening
  • How to ask questions that move conversations forward
  • How to communicate ideas clearly and succinctly
  • How to assess needs of clients and colleagues
  • Best practices for face-to-face and remote communication
record_voice_over

Les intervenants

Andrea Hickerson

Director, School of Communication and Associate Professor
Rochester Institute of Technology

store

Le concepteur

The University of Rochester is one of the nation's leading private universities. Located in Rochester, N.Y., the University provides exceptional opportunities for interdisciplinary study and close collaboration with faculty through its unique cluster-based curriculum. Its College, School of Arts and Sciences, and Hajim School of Engineering and Applied Sciences are complemented by its Eastman School of Music, Simon School of Business, Warner School of Education, Laboratory for Laser Energetics, School of Medicine and Dentistry, School of Nursing, Eastman Institute for Oral Health, and the Memorial Art Gallery.
assistant

La plateforme

EdX est une plateforme d'apprentissage en ligne (dite FLOT ou MOOC). Elle héberge et met gratuitement à disposition des cours en ligne de niveau universitaire à travers le monde entier. Elle mène également des recherches sur l'apprentissage en ligne et la façon dont les utilisateurs utilisent celle-ci. Elle est à but non lucratif et la plateforme utilise un logiciel open source.

EdX a été fondée par le Massachusetts Institute of Technology et par l'université Harvard en mai 2012. En 2014, environ 50 écoles, associations et organisations internationales offrent ou projettent d'offrir des cours sur EdX. En juillet 2014, elle avait plus de 2,5 millions d'utilisateurs suivant plus de 200 cours en ligne.

Les deux universités américaines qui financent la plateforme ont investi 60 millions USD dans son développement. La plateforme France Université Numérique utilise la technologie openedX, supportée par Google.

Quelle note donnez-vous à cette ressource ?
Contenu
0/5
Plateforme
0/5
Animation
0/5