Mastering the art of difficult conversations by looking at hostage negotiation
link Source: www.youtube.com
assignment Level : Introductive
chat_bubble_outline Language : English
person Institute for Management Development IMD
date_range Published on December 4, 2020
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About the content

Police officer Scott Tillema speaks at the Global HPL Alumni Event, Tillema being a graduate of the HPL program himself. He specializes in hostage negotiation and trains thousands of police negotiators across the US each year. He reframes traditional methods as a circle, not a staircase, and covers areas such as building an emotional connection to getting the timing just right. From building respect to checking in on how you’re coming across, leaders can take many lessons from this seemingly very different world.

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Best Review

Perfect

Anonymous
Anonymous,
Published on February 6, 2021
What is your opinion on this resource ?
5/5
Anonymous,
February 6, 2021
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Perfect

Anonymous,
January 26, 2021
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nice

Anonymous,
January 23, 2021
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Cool!

Anonymous,
January 22, 2021
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Exactly

Anonymous,
January 19, 2021
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Cool beans!