About the content
Boccuzzi Jr. discusses why customer service, as opposed to traditional marketing strategies, has the potential to be the greatest form of marketing for a brand. John Boccuzzi Jr. has more than 20 years’ experience as a sales, marketing and customer experience executive, with a proven track record of strategic thought leadership in both private and public companies
"Unique customer experience" for the users and for life as well. Thanks for the speech,
"They want forget how you made them feel"
Shares his experience of how these act of customer service gives a big impact and is a good example for businesses to remind them that it is not only about the product they offer but exceptional customer service.