
assignment
Level : Introductory
label
Marketing,
Entrepreneurship
chat_bubble_outline
Language : English
person
Laura Hockenbury
date_range
Published on October 17, 2017
card_giftcard
2 points
Users' reviews
About the content
Whether as customers or employees, we're sensitive to the nuances of customer service. But we often don't realize the costs of those welcoming expressions, nor do we consider how they’re compensated.
more_horiz
Read more
more_horiz
Read less
Reviews
5
/5
Average
starstarstarstarstar
13
starstarstarstarstar
0
starstarstarstarstar
0
starstarstarstarstar
0
starstarstarstarstar
0
Best Review
ok

Anonymous,
Published on May 29, 2023

190 reviews
0 points
Anonymous,
May 29, 2023
starstarstarstarstar
ok

19 reviews
0 points
Anonymous,
April 27, 2023
starstarstarstarstar
The real costs are written all over her face in every new second...

14 reviews
0 points
Anonymous,
April 1, 2023
starstarstarstarstar
very touching

2 reviews
0 points
Anonymous,
January 30, 2023
starstarstarstarstar
Brilliant

14 reviews
81 points
Anonymous,
June 13, 2022
starstarstarstarstar
great insights on emotional labor