assignment
Level : Introductory
label
Marketing,
Entrepreneurship
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Language : English
person
Laura Hockenbury
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Published on October 17, 2017
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2 points
Users' reviews
About the content
Whether as customers or employees, we're sensitive to the nuances of customer service. But we often don't realize the costs of those welcoming expressions, nor do we consider how they’re compensated.
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Best Review
Brilliant
Anonymous,
Published on January 30, 2023
2 reviews
0 points
Anonymous,
January 30, 2023
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Brilliant
14 reviews
81 points
Anonymous,
June 13, 2022
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great insights on emotional labor
4 reviews
0 points
Anonymous,
May 25, 2022
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I am loving it
80 reviews
14 points
Anonymous,
May 25, 2022
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Excellent
7 reviews
0 points
Anonymous,
May 12, 2022
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So interesting for the perception and the reflection in the interaction of people !
