assignment
Level : Introductory
label
Marketing,
Entrepreneurship
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Language : English
person
Laura Hockenbury
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Published on October 17, 2017
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2 points
Users' reviews
About the content
Whether as customers or employees, we're sensitive to the nuances of customer service. But we often don't realize the costs of those welcoming expressions, nor do we consider how they’re compensated.
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Best Review
ok
Anonymous,
Published on May 29, 2023
190 reviews
0 points
Anonymous,
May 29, 2023
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ok
19 reviews
0 points
Anonymous,
April 27, 2023
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The real costs are written all over her face in every new second...
14 reviews
0 points
Anonymous,
April 1, 2023
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very touching
2 reviews
0 points
Anonymous,
January 30, 2023
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Brilliant
14 reviews
81 points
Anonymous,
June 13, 2022
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great insights on emotional labor
