Customer experience transformation - Three major components

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  • Created by McKinsey on Marketing & Sales
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McKinsey & Company is an international strategy consulting firm founded in 1926 and headquartered in New York, USA.

The company is reputed to be one of the most prestigious strategy consultancies in the world, not least because of the selectivity of its recruitment interviews.

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YouTube is a popular online platform for video content, offering extensive opportunities for learning and developing professional skills. The platform encourages community engagement through comments and discussions, fostering a collaborative learning environment. Whether you want to learn coding, improve project management, or enhance public speaking, YouTube provides a convenient and accessible resource for acquiring new professional skills.

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