- From www.coursera.org
Types of Conflict
- Self-paced
- Free Access
- Fee-based Certificate
- 5 Sequences
- Introductive Level
Course details
Syllabus
WEEK 1 : Getting Started
Get started with the course! Begin by reading the Course Overview and completing the Pre-Course Survey.
WEEK 2 : Different Types of Conflict
In this module we will describe the different types of conflict, identify the sources of conflict, and explain the levels of conflict.
WEEK 3 : Positive Aspects of Conflict
In this module we will discover the positive aspects of conflict, identify appropriate ways of managing conflict, and differentiate among the causes of conflict.
WEEK 4 : Positive Ways of Dealing with Conflict
In this module we will develop positive ways of dealing with conflict, evaluate the cost of conflict, and analyze the impact of conflict to employee engagement and performance.
WEEK 5 : Course Wrap-up
Congratulations! You've made it to the end of the course. Please watch the end of course video, read the message from UCI Extension, and complete the post-course survey.
Prerequisite
None.
Instructors
Najla DeBow
Instructor
University of California, Irvine Extension
Editor
The University of California, Irvine (commonly known as UC Irvine) is a campus of the University of California, founded in 1965 and located in Irvine.
Located in the centre of Orange County, UC Irvine serves the five most populated regions in the United States.
Platform
Coursera is a digital company offering massive open online course founded by computer teachers Andrew Ng and Daphne Koller Stanford University, located in Mountain View, California.
Coursera works with top universities and organizations to make some of their courses available online, and offers courses in many subjects, including: physics, engineering, humanities, medicine, biology, social sciences, mathematics, business, computer science, digital marketing, data science, and other subjects.
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