- From www.edx.org
Managing Human Resources in the Hospitality and Tourism Industry
- Free Access
- Fee-based Certificate
- 8 Sequences
- Intermediate Level
- Subtitles in Chinese
- Starts on January 5, 2023
- Ends on March 29, 2023
Course details
Syllabus
Week 1: Human Resources Staffing
Address recruitment and selection strategies in human resource management
Week 2: Organizational Culture
Analyze organizational culture and its impacts on human capital
Week 3: Leadership and Diversity
Evaluate and discuss the importance of leadership to organizations
Week 4: Week 1 - 3 Recap
Knowledge Check for previous weeks
Week 5: Equal Employment Opportunities and Managing Employee Turnover
Define the meaning of equal employment opportunities; identify legal dimensions of fairness and equal opportunities, ethical and CSR dimensions of fairness and equal opportunities; analyze employee turnover and how to manage it
Week 6: International Human Resources Management in Hospitality
Identify the components and drivers of international human resource management, define the essential role of expatriate workers in hospitality companies, and discuss the cultural diversity in an international organization
Week 7: Future Trends of Human Resources in Hospitality
Discuss key trends in human resource management in hospitality, the applications of Information Communication Technology (ICT) in HRM, and the ways to transform work duties in hospitality
Week 8: Week 5 - 7 Recap
Knowledge Check for previous weeks
Prerequisite
Learners need to have hospitality and tourism related experiences.
Instructors
Alice Hon, Ph.D.
Associate Professor
The Hong Kong Polytechnic University
Editor
The Hong Kong Polytechnic University
Platform
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