link Source: www.edx.org
date_range Starts on January 7, 2022
event_note Ends on March 31, 2022
list 8 sequences
assignment Level : Intermediate
chat_bubble_outline Language : English
language Subtitles : Chinese
card_giftcard 480 point
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Key Information

credit_card Free access
verified_user Fee-based Certificate
timer 48 hours in total

About the content

In this business and management course, we will analyze contemporary issues in the management of human capital in the hotel and tourism industry, within both macro- and micro-perspectives.

You will learn how organizational culture impacts human capital, how to effectively staff your team, leadership skills and how to manage employee motivation. We will also discuss how different cultures approach human resource management (HRM).

Note that this course is priced at USD $198.

  • Evaluate and discuss the knowledge and theories of managing human resources applicable to the hotel and tourism industry
  • Appraise and analyze human resources functions and employee motivation in the context of the hotel and tourism environment
  • Evaluate the impacts and factors that affect the development of organizational culture
  • Assess the relationship between the hotel and tourism industry and their society; and evaluate the impacts of social, economical, and cultural factors on managing human resources
  • Analyze and evaluate HR research journals to identify applicable methodologies
  • Identify human resources problems within the hotel and tourism context, and apply research skills and techniques to solve these problems
  • Analyze and appraise related numerical and graphical data regarding managing human resources, and develop solutions for industry practitioners.

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Prerequisite

Learners need to have hospitality and tourism related experiences.

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Syllabus

Week 1: Human Resources Staffing
Address recruitment and selection strategies in human resource management

Week 2: Organizational Culture
Analyze organizational culture and its impacts on human capital

Week 3: Leadership and Diversity
Evaluate and discuss the importance of leadership to organizations

Week 4: Week 1 - 3 Recap
Knowledge Check for previous weeks

Week 5: Equal Employment Opportunities and Managing Employee Turnover
Define the meaning of equal employment opportunities; identify legal dimensions of fairness and equal opportunities, ethical and CSR dimensions of fairness and equal opportunities; analyze employee turnover and how to manage it

Week 6: International Human Resources Management in Hospitality
Identify the components and drivers of international human resource management, define the essential role of expatriate workers in hospitality companies, and discuss the cultural diversity in an international organization

Week 7: Future Trends of Human Resources in Hospitality
Discuss key trends in human resource management in hospitality, the applications of Information Communication Technology (ICT) in HRM, and the ways to transform work duties in hospitality

Week 8: Week 5 - 7 Recap
Knowledge Check for previous weeks

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Instructors

Alice Hon, Ph.D.
Associate Professor
The Hong Kong Polytechnic University

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Content Designer

The Hong Kong Polytechnic University
The Hong Kong Polytechnic University
assistant

Platform

Edx

Harvard University, the Massachusetts Institute of Technology, and the University of California, Berkeley, are just some of the schools that you have at your fingertips with EdX. Through massive open online courses (MOOCs) from the world's best universities, you can develop your knowledge in literature, math, history, food and nutrition, and more. These online classes are taught by highly-regarded experts in the field. If you take a class on computer science through Harvard, you may be taught by David J. Malan, a senior lecturer on computer science at Harvard University for the School of Engineering and Applied Sciences. But there's not just one professor - you have access to the entire teaching staff, allowing you to receive feedback on assignments straight from the experts. Pursue a Verified Certificate to document your achievements and use your coursework for job and school applications, promotions, and more. EdX also works with top universities to conduct research, allowing them to learn more about learning. Using their findings, edX is able to provide students with the best and most effective courses, constantly enhancing the student experience.

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Excelente!

Anonymous
Anonymous,
Published on August 30, 2021
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Anonymous,
August 30, 2021
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Excelente!