About the content
This course will provide you with conceptual models for understanding, and engaging with, digital transformation processes.
Digital transformation is impacting strategy and operations across business and government organisations. This is a current and rapidly unfolding process. Because it is driven by new (and yet to be invented) technologies and applications, the process is inherently disruptive and its outcomes cannot be predicted. However, there are models which can help us think about and engage with the process.
Digital transformation is comprised of multiple social, economic and organisational components, which makes it difficult to describe and monitor the process. The ‘Digital Diamond’ provides a model for clustering multiple components into the four key elements of any digital transformation process, making it possible to consider the overall direction of digital transformation in an organisation.
As digital technologies are incorporated into business processes, organisations strive to maintain a dynamic equilibrium between ‘chaos’ and ‘order’, agility and stability. The ‘Complex Adaptive Situational Model’ (CASM) provides a way of understanding the complexities of change in networked organisations.
Well managed digital transformation offers the promise of added value. But where and how is this value created? The ‘Generic Value Chain’ identifies the processes for creating and maintaining value through the IT function.
As digital technologies are incorporated into a range of business functions, the role of the IT function is changing. The concept of ‘business technology’ helps us understand this shift, and reconceptualise the role of the CIO team in organisations that require high levels of digital literacy across business functions.
Together, familiarity with these models and conceptual frameworks will allow you to engage with digital transformation processes in your own sector and organisation.
- The theories behind the shift from an IT paradigm to a digital business technology (BT) paradigm
- How an environment of simultaneous chaos and ordercan exist within organizations that are rapidly digitizing
- The impact of digital transformation on the role of IT and CIO teams
- The ways in which this rapid digitization creates a need for both IT and business professionals to reorient themselves towards a digital business approach
Director of the Wits University LINK (Learning, Information, Networking, Knowledge) Centre
MD and Principal Consultant of Insyte Information Systems Engineering and a Sessional Lecturer
Visiting Researcher, LINK Centre
The University of the Witwatersrand is a South African academic institution located in Johannesburg, Gauteng Province, in the historic Witwatersrand region. The university is nicknamed "Wits". It is the largest and most prestigious university in South Africa.
Harvard University, the Massachusetts Institute of Technology, and the University of California, Berkeley, are just some of the schools that you have at your fingertips with EdX. Through massive open online courses (MOOCs) from the world's best universities, you can develop your knowledge in literature, math, history, food and nutrition, and more. These online classes are taught by highly-regarded experts in the field. If you take a class on computer science through Harvard, you may be taught by David J. Malan, a senior lecturer on computer science at Harvard University for the School of Engineering and Applied Sciences. But there's not just one professor - you have access to the entire teaching staff, allowing you to receive feedback on assignments straight from the experts. Pursue a Verified Certificate to document your achievements and use your coursework for job and school applications, promotions, and more. EdX also works with top universities to conduct research, allowing them to learn more about learning. Using their findings, edX is able to provide students with the best and most effective courses, constantly enhancing the student experience.