- From solerni.org
Devenir web conseiller
- Introductive Level
- Starts on May 31, 2015
- Ends on July 11, 2015
Course details
Syllabus
- Séquence 1 : Comment fonctionne ce cours en ligne ?
- Séquence 2 : La relation client sur le web, comment ça marche ?
- Séquence 3 : Comment conseiller les clients sur les réseaux sociaux ?
- Séquence 4 : Comment échanger avec les clients sur le web et les forums ?
Prerequisite
Instructors
Orange (formation conçue en partenariat avec
)Editor
Orange is a French telecommunications company. At the end of 2019, it had almost 266 million customers worldwide, up on the figures for 2018. In 2019, the company was the leading or second-largest operator in 75% of the European countries in which it operated and in 83% of the countries in Africa and the Middle East.
Orange was originally a British telecommunications company that became a subsidiary of Mannesmann in 1999 and of the state-owned France Télécom group in 2000. The former French state-owned monopoly thus became international following the Orange takeover. The new group is now present in Europe, Africa and the West Indies.
Platform
A collaborative learning network, open to all, Solerni proposes free Moocs in collaboration with prestigious partners (The Louvre, Versailles Castle, the Museum of Man, etc.), on 2 main themes: culture (https : //culture.solerni.com/) and digital (https://digital.solerni.com/).