Design in Healthcare: Using Patient Journey Mapping

Design in Healthcare: Using Patient Journey Mapping

Course
en
English
24 h
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Source
  • From www.edx.org
Conditions
  • Self-paced
  • Free Access
  • Fee-based Certificate
More info
  • 8 Sequences
  • Introductive Level

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Course details

Syllabus

  • The Patient Journey Mapping method
  • Understand the different stages of a patient's experience and treatment journey
  • When and where Patient Journey Mapping can be applied
  • How to identify opportunities from a patient's journey
  • Healthcare trends

Prerequisite

None.

Instructors

Richard H.M. Goossens
Full Professor of Physical Ergonomics
Delft University of Technology

Editor

Delft University of Technology (in Dutch: Technische Universiteit Delft), better known as TU Delft, is the oldest and largest public university in the Netherlands. 

It is based in Delft, in the Netherlands. In the QS World University Rankings 2022, it is ranked among the top 10 engineering and technology universities in the world. In architecture and civil engineering, it was ranked 2nd in the world, after MIT (Massachusetts Institute of Technology).

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