Customer Centric Marketing for Entrepreneurs

Course
en
English
16 h
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Source
  • From www.edx.org
Conditions
  • Self-paced
  • Free Access
  • Fee-based Certificate
More info
  • 4 Sequences
  • Intermediate Level

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Course details

Syllabus

  • How to use customer discovery tools to identify market needs, problems and opportunities
  • Create customer profiles and personas that help you identify the right marketing channels to reach your customers
  • Respond to evolving customer needs using personal, digital, social and mobile spheres
  • Develop content and messaging that directly addresses consumer needs and drives brand excitement
  • Develop key performance indicators (KPIs), metrics and milestones to measure the success of your campaign

Prerequisite

None.

Instructors

Beth Goldstein
Adjunct Lecturer
Babson College

Editor

Founded in 1919, Babson College is the top-ranked college for entrepreneurship education. We believe that entrepreneurship is the most positive force on the planet for generating sustainable economic and social value, and Babson is a dynamic living and learning laboratory where more than 3,000 students from over 70 countries work together with faculty and staff to address the problems of business and society. In our collaborative community, students gain the fundamental business skills and liberal arts knowledge necessary to cultivate an entrepreneurial mindset. They then use that mindset to put what they learn into practice, making an impact on campus and around the world.

Platform

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