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About the content
Addressing the needs of your customers is the core factor of managing innovation successfully. Exactly this is the task of the first stages of an innovation project. In this course, you will learn about key concepts and methods of generating customer-centric business ideas and innovative concepts.
Often, the first stages of an innovation project are called "fuzzy", as they are considered to be less structured and less predictable. After this course, you will get a different perspective: You don’t need to rely on luck. Instead you’ll be able to manage the different stages of an innovation project:
Structuring the Innovation Process & The Frontend of Innovation
- What are different perspectives of structuring the innovation process?
- How to manage the “fuzzy” Frontend of Innovation?
- What are the most important methods of Trend Analysis and Opportunity Recognition?
Starting an Innovation Project
- What is most important in the Strategy Phase?
- How to start an innovation project successfully?
Market Insights, Co-Creation & Evaluation methods:
- What are the key methods to gain important Market Insights?
- How to gather ideas by engaging in Co-Creation activities?
- How to evaluate concepts based on concept testing with customers or rapid experimentation?
Besides the online lectures you will engage in a series of individual and group exercises to deepen your understanding of the topic at hand. Real-life case studies and examples from companies will be used to help you better prepare for real-life situations in your company.
After completing this course you will improve your career qualifications as Product Manager , Engineer , Process Manager and Marketing Manager. Learners from the industries of Product Management , Engineering , Innovation Management and Customer Relationship Management already completed the course as well as Consultants and Entrepreneurs.
This course is part of the "Managing Technology & Innovation: How to deal with disruptive change" MicroMasters program designed to teach the critical skills needed to be successful in this exciting field. In order to qualify for the MicroMasters Credential, you will need to earn a Verified Certificate in each of the six courses of the RWTHx MicroMasters program.
Prerequisite
No mandatory prerequisites but successful completion of MTI001x is beneficial.
Syllabus
- The nature of successful innovation processes
- How to manage the “fuzzy” Frontend of Innovation from opportunity recognition to concept validation
- How to transfer trends and insights from the external environment into your business
- How to understand what customers really want by identifying latent needs
Instructors
Frank T. Piller
Head of the Technology and Innovation Management Group and Co-Director of the TIME Research Area
RWTH Aachen University
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RWTH Aachen University is among the leading technical universities in Europe measured by its academic output, the quality of its graduates, and by the quantity of its external funding. A unique location in the center of Europe bordering Belgium and the Netherlands induces an international and technology driven climate for Aachen as a University City as well as for the whole region. Founded in 1870 RWTH holds 260 institutes in nine faculties and has more than 42,000 Students, about 7,000 of whom are international.
Teaching at RWTH Aachen is first and foremost application-oriented. Its graduates are therefore sought-after as junior executives and leaders in business and industry. National rankings and international assessments attest to the RWTH graduates’ marked ability to handle complex tasks, to solve problems constructively in team work and to take on leadership roles. It is therefore not surprising that many board members of German corporate groups studied at RWTH Aachen.
RWTH Aachen University has a major interest in sharing its qualified lectures and research experiences and has a history in implementing numerous blended learning patterns in higher education.
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Very helpful and insightful especially to young innovators!


Very helpful and insightful especially to young innovators!

Very good and helpful.Thank you

Providing a very helpful and informative article