About the content
Discover why leadership is crucial in a crisis and develop the skills you need to successfully navigate crisis management with this online course from Deakin University.
Hone your leadership skills to effectively manage crises
Crises are common, varied, and pose significant challenges to organisations and their leaders. A working knowledge of crisis management and leadership is essential for leaders to ensure their organisations get through these adverse circumstances.
On this three-week course from Deakin University, you’ll be introduced to the concept of crisis leadership from an organisational perspective.
You’ll explore what crisis leadership entails through case studies, readings, videos, peer discussion, and learning activities as you learn how to build your leadership skills for managing crises more effectively.
Discover the importance of crisis management
You’ll delve into the different types of crises and explore how crisis management is experienced by individuals and organisations.
With this knowledge, you’ll reflect on your leadership role in the management of crises, and the importance of being a leader when dealing with these challenging situations.
Discover how to execute a successful crisis management plan
Once you have an understanding of crises, you’ll unpack the qualities and strategies to help you develop an effective management plan.
You’ll explore this within real-world contexts to understand how to apply your skills to the workplace.
Learn from the experts at Deakin University
By the end of the course, you’ll have the knowledge to successfully overcome the challenges of a crisis, and the confidence to effectively lead your team through the difficult period.
Learning from the specialists at Deakin University, you’ll benefit from their years of experience in leadership research and education.
This course is designed for those with managerial roles in their organisations and those who aspire to be future managers wanting to learn more about the necessary skills in managing crises.
You do not need to have any prior experience or qualifications, however, some basic knowledge about leadership is helpful.
- What is a crisis and what are different types of crises?
- What is crisis leadership?
- What are the major personal attributes for effective crisis leadership?
- What strategies can leaders adopt to effectively manage crises?
Yuen Lam (Fannie) Wu
Dr Fannie Wu is a Lecturer in the Department of Management at Deakin University. Fannie’s research interests include leadership, emotions, and social capital.
Dr Jeff Shao is an Associate Professor in Leadership at Deakin University. Jeff’s research interests include leadership, emotions, and cross-cultural management.
Professor Alex Newman is the Head of the Department of Management at Deakin University. He is an award-winning researcher and educator with interests in leadership and organisational behaviour.
Deakin University is an Australian public university with approximately 50,644 higher education students in 2014. Established in 1974, the University was named after the leader of the Australian federation movement and the nation's second Prime Minister, Alfred Deakin. It has campuses in Geelong, Warrnambool and Burwood, Melbourne and learning centres in Dandenong, Craigieburn and Werribee, all in the state of Victoria. It was formally established in 1974 with the passage of the Deakin University Act 1974.
FutureLearn is a massive open online course (MOOC) learning platform founded in December 2012.
It is a company launched and wholly owned by The Open University in Milton Keynes, England. It is the first UK-led massive open online course learning platform, and as of March 2015 included 54 UK and international University partners and unlike similar platforms includes four non-university partners: the British Museum, the British Council, the British Library and the National Film and Television School.