Delft University of Technology
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assignment Level : Introductive
chat_bubble_outline Language : English
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Key information

credit_card Free access
verified_user Fee-based Certificate
timer 20 hours in total

About the content

Explore complex, multi-actor systems in which one factor influences all other factors. For instance, how innovative energy technologies merge into the existing energy system, or how new transport possibilities impact current processes. Armed with this information, learn to decide whether they should be further developed, consider possible negative results and weigh associated costs.

There are multiple ways to make decisions, but one way proven to be very useful is the analytical approach - a methodology for making the problem explicit and rationalising the different potential solutions. In short: analysis based support of decision making, design and implementation of solutions.

Creative Problem Solving and Decision Making as a course teaches you this method.

This course explores and evaluates tools and problem solving methods such as:

  • Actor analysis
  • Causal modeling
  • Goal trees and means-end diagrams
  • Problem diagrams
  • Uncertainty
  • Decision support
  • Score cards

This course introduces each technique and applies each technique to a case. Ultimately, the combination of these techniques provides a coherent analysis of the problem.

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Prerequisite

None, apart from an open mind and the desire to discover new opportunities to get a firm grip on complex situations or a case you want to analyse.

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Syllabus

  • Analytically based support of decision-making, design and implementation of solutions.
  • How to apply tools like actor analysis, causal modeling, goal trees and means-end diagrams, problem diagrams, uncertainty, decision support and score cards.
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Intructors

Alexander de Haan
Business Analyst and Strategic Consultant

Fieke Miedema
Facilitator

Elianne de Regt
Course Developer

Els van Daalen
Associate Professor of Policy Analysis
Delft University of Technology

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Content designer

Delft University of Technology
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Platform

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Vidéos un peu confuses, transcript inexploitable, QCM avec des réponses discutables, je n ai accroché ni sur le fond ni sur la forme.

Published on April 12, 2018
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on the April 12, 2018
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Vidéos un peu confuses, transcript inexploitable, QCM avec des réponses discutables, je n ai accroché ni sur le fond ni sur la forme.