- From www.futurelearn.com
Business Process Management: an Introduction to Process Thinking
Closed
Course
en
English
6 h
This content is rated 0 out of 5
- 3 Sequences
- Introductive Level
- Starts on November 26, 2017
- Ends on December 24, 2017
Course details
Syllabus
See the world through a business process management lens
Every organisation runs a large number of business processes. This free online short course begins by posing the question: “How can we leverage knowledge of business processes to improve organisational performance in this complex, changing world?”
Week 1: “What?” and “Why?”
In Week 1 we will introduce business process management and process thinking through a real-world case study and answer the question about the “What?” and “Why?” of business process management.
Week 2: Process identification, modelling and analysis
In Week 2 we will look at the BPM lifecycle in more depth. You will become skilled in looking at business operations through a business process lens. In particular, we will focus on the first three phases of the lifecycle: identification, discovery (with a focus on modelling) and analysis.
Week 3: Process redesign, automation, monitoring and controlling
In Week 3 you will continue to elaborate on the idea of value-driven thinking as you learn about the next phases in the lifecycle: redesign, implementation (with a focus on automation), and monitoring and controlling.
Prerequisite
None.
Instructors
- Marcello La Rosa
- Marlon Dumas
- Jan Mendling
- Hajo Reijers
Editor
Queensland University of Technology, abbreviated as QUT, is a public research university located in the urban coastal city of Brisbane, Queensland, Australia. QUT is located on three campuses in the Brisbane area: Gardens Point, Kelvin Grove, and Caboolture. The university has approximately 35,000 undergraduate students and 5,000 post graduate students, of which 6,000 are international students. It has over 4 000 staff members, and an annual budget of more than AU$750 million.
QUT ranks within the top 10 Australian universities and the upper 3 per cent world-wide. QUT has been ranked as Australia's best university under 50 years of age by the Times Higher Education Top 100, and ranks 26th globally in that category. The university in its current form was founded 1989, when the then Queensland Institute of Technology (QIT) merged with the Brisbane College of Advanced Education.
Platform
FutureLearn is a massive open online course (MOOC) learning platform founded in December 2012.
It is a company launched and wholly owned by The Open University in Milton Keynes, England. It is the first UK-led massive open online course learning platform, and as of March 2015 included 54 UK and international University partners and unlike similar platforms includes four non-university partners: the British Museum, the British Council, the British Library and the National Film and Television School.
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