Business English: Planning & Negotiating
link Source: www.coursera.org
list 4 sequences
assignment Level : Intermediate
chat_bubble_outline Language : English
language Subtitles : Mongolian
card_giftcard 120 point
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Key Information

credit_card Free access
verified_user Fee-based Certificate
timer 12 hours in total

About the content

In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event. Course Learning Objectives • Negotiate strategically in formal and informal settings • Identify and resolve customer issues after a negotiation has taken place • Evaluate and compare services and features of two venues • Plan a business event using negotiation skills • Write an announcement for a business event after selecting a venue

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Syllabus

  • Week 1 - Week 1: Exchanging Information
    Exchanging information is the first step in negotiating. In this module, we’re going to look at ways to request and give information. We’ll also look at how to make comparisons before making a final decision.
  • Week 2 - Week 2: Negotiating
    In this week, you will receive an overview of negotiations, learn to make a proposal, and also be able to make a concession during negotiations.
  • Week 3 - Week 3: Handling Problems
    When plans are in place, there is always a chance of things going wrong. In this module, you will learn about the techniques to handle problems as they arise.
  • Week 4 - Week 4: Planning and Announcing Events
    Planning events can be a lot of work, but has a huge pay off. You will learn about organizing and announcing events before implementing your plans.
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Instructors

Richard Moore
Extension Lecturer, International & English Language Programs
UW Educational Outreach

Wendy Asplin
Extension Lecturer, International & English Language Programs
UW Educational Outreach

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Content Designer

University of Washington

Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world.

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Platform

Coursera

Coursera is a digital company offering massive open online course founded by computer teachers Andrew Ng and Daphne Koller Stanford University, located in Mountain View, California. 

Coursera works with top universities and organizations to make some of their courses available online, and offers courses in many subjects, including: physics, engineering, humanities, medicine, biology, social sciences, mathematics, business, computer science, digital marketing, data science, and other subjects.

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