Business English: Management and Leadership

Business English: Management and Leadership

Course
en
English
Subtitles available
6 h
This content is rated 4.5 out of 5
Source
  • From www.coursera.org
Conditions
  • Self-paced
  • Free Access
  • Fee-based Certificate
More info
  • 6 Sequences
  • Intermediate Level
  • Subtitles in Spanish

Their employees are learning daily with Edflex

  • Safran
  • Air France
  • TotalEnergies
  • Generali
Learn more

Course details

Syllabus

SEMAINE 1 : Staffing and Hiring Decisions
In this module, you’ll follow Elizabeth through the process of building her team. You’ll look at the way she communicates depending on the situation. From this observation, you’ll be better equipped to make requests using direct and indirect approaches. by analyzing her interactions with her team, her language choices, and the communication patterns she follows. Through the discussion boards and peer reviewed assignment you will synthesize your new skills in real life conversations and activities.

SEMAINE 2 : Meeting Management
Effective business meetings require planning, leadership, and language skills and without these skills, meetings can be unproductive or even boring. Although this module covers topics related to meeting management, it’s definitely not boring because we we have Elizabeth and her team to guide us through the learning process. In this module, you’ll watch and learn from Elizabeth and her team. After completing Meeting Management, you’ll be able to plan and facilitate an effective meeting; summarize key points of an agenda item; and begin to develop strategies to help you to be better understood.

SEMAINE 3 : Leading and Teaming
Interrupt with confidence, ask for clarification and get the answer you want; hold the floor and keep it: these are some of the skills you’ll learn and apply in Leading and Teaming.

SEMAINE 4 : Planning, Organizing, and Delegating
Keeping the business or project running as projected requires planning. This requires information to be organized in convenient packages, like status reports and emails. Planning, Organizing, and Delegating focuses on the language of both. After completing this module, you’ll be able to use concise language to summarize key pieces of information into smaller packages.

SEMAINE 5 : Managing and Coaching
Facilitating employee success is a management skill that can be even more challenging when communicating in a second language. After completing Managing and Coaching, you’ll be able to recognize the importance of active listening, use key phrases and language to facilitate the coaching and mentoring process.

SEMAINE 6
This module will help you to complete the panel discussion successfully.
 

Prerequisite

None.

Instructors

Wanda Huber
International Educator
Arizona State University Global Launch

Andrea Mürau Haraway
International Educator
Arizona State University, Global Launch

Jenny Young
International Educator
Arizona State University Global Launch

Editor

Arizona State University (ASU) is a public university located in Tempe, Arizona. Founded in 1885 as a teacher training college when the state was still a territory, the school became a university in 1958.

ASU is one of the largest public universities in the United States. At the start of the 2018 academic year, nearly 80,000 students were enrolled, including 66,000 undergraduates. In 2017, the number of international students was 10,268. One hundred and fifty nationalities are represented, including France, with Sciences Po Aix in particular.

The university is organised around five campuses and 17 colleges. It offers 350 undergraduate programmes and 400 postgraduate programmes.

Platform

Coursera is a digital company offering massive open online course founded by computer teachers Andrew Ng and Daphne Koller Stanford University, located in Mountain View, California. 

Coursera works with top universities and organizations to make some of their courses available online, and offers courses in many subjects, including: physics, engineering, humanities, medicine, biology, social sciences, mathematics, business, computer science, digital marketing, data science, and other subjects.

This content is rated 4.5 out of 5
(no review)
This content is rated 4.5 out of 5
(no review)
Complete this resource to write a review