- From edx.com
Business Communication
- Self-paced
- Free Access
- Fee-based Certificate
- 3 Sequences
- Introductive Level
- Starts on January 23, 2022
Course details
Syllabus
- How to critically evaluate your role in workplace interactions
- How to employ strategies for active listening
- How to ask questions that move conversations forward
- How to communicate ideas clearly and succinctly
- How to assess needs of clients and colleagues
- Best practices for face-to-face and remote communication
Prerequisite
Instructors
Andrea Hickerson
Former Director, School of Communication and Associate Professor
Rochester Institute of Technology
Editor
Founded in 1829, Rochester Institute of Technology is a coeducational, privately funded university with nine colleges emphasizing career education and experiential learning.
THE CAMPUS occupies 1,300 acres in the suburbs of Rochester, the third largest city in New York State. RIT also has international locations in China, Croatia, Dubai and Kosovo.
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