About the content
"What’s your communication style? You have a particular style of communicating, of course, but do you know what it is, including its strengths and weaknesses, and how it compares to the styles of others? Over the past two decades of research, my team and I have found that there are four fundamental communication styles: Analytical, Intuitive, Functional and Personal."
Realistic, clear and friendly
This article gives us a great guide on how to adapt and exercise to improve our communication skills specially when listening
An eye opener!