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"Gemba" and "kaizen" are Japanese words; the former means “real place” and the latter means “improvement” or “change for the better." Kaizen practices focus on continuous improvement in specific business areas like manufacturing, business processes, management and engineering. Combining the two words in the business context means that gemba is where the real, value-adding activities of improvement take place. Gemba kaizen consists of three approaches: management-oriented kaizen, group-oriented kaizen and individual kaizen.
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