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The article provides a deep insight into the mistakes that should be avoided in problem-solving.
Love this type of articles with real-life stories! It illustrates the point perfectly
As I was reading pitfall number 4 (narrow framing), I was expecting a happy ending with a great success story for Ron Johnson. Curveball, and lesson learned. More research into the clientele would've led to a restructuring of the framework, potentially avoiding that failure. Then, it seems, have multiple solutions and most importantly, testing said solutions before going all in. Thank you Mr. Johnson for a lesson learned on your behalf.
An interesting article that gave some good examples of failed problem solving. Unfortunately, it did not provide the corollary for each recommendation, where the correct approach is used to actually solve a real world problem. But I guess this is why one would buy the book that the article is promoting. I would say that the article was helpful enough to make me consider looking at the book for application of the article's recommendations.
Good examples of how asking the right questions is key to solving problems. Good read