The Empathy Economy: Emotional Intelligence in Customer Service
link Source: xconomy.com
assignment Level : Introductory
chat_bubble_outline Language : English
date_range Published on July 5, 2018
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About the content

The “empathy economy” will help define the new reality of human and machine interactions in the customer service industry. A takeoff on the sharing economy, the empathy economy will grow due to brand mania and increased automation in the workplace.

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Best Review

Super interesante para estos tiempos donde se viven muchos afanes del día a día.

Anonymous
Anonymous,
Published on April 27, 2022
What is your opinion on this resource ?
5/5
Anonymous,
April 27, 2022
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Super interesante para estos tiempos donde se viven muchos afanes del día a día.

Anonymous,
December 9, 2021
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It was very helpful to understand the needs of the market and the opportunity to build a better relationship with our customers by being empathetic in every interaction with them