How to Bridge Silence on a Call
link Source: www.callcentrehelper.com
assignment Level : Introductory
chat_bubble_outline Language : English
person call centre helper
date_range Published on August 2, 2021
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timer 4 min of reading

About the content

Megan Jones shares hints and tips on how advisors can bridge silence on a call to deliver the best customer service possible even in difficult situations. Silence is a daily occurrence in every contact centre, wasting valuable time and compromising [&hellip.

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Best Review

Worth Reading:)

Anonymous
Anonymous,
Published on July 6, 2022
What is your opinion on this resource ?
5/5
Anonymous,
August 9, 2023
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Empathy is always key, and silence can be another way of empathy with an angry costumer

Anonymous,
March 7, 2023
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Excelent

Anonymous,
February 1, 2023
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I disagree with "stretching the truth a little"

Anonymous,
September 16, 2022
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awesome!! I can used it on my calls

Anonymous,
September 8, 2022
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good read