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Source: www.callcentrehelper.com
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Level : Introductory
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Language : English
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call centre helper
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Published on August 2, 2021
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1 point
Users' reviews
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Free Article
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4 min of reading
About the content
Megan Jones shares hints and tips on how advisors can bridge silence on a call to deliver the best customer service possible even in difficult situations. Silence is a daily occurrence in every contact centre, wasting valuable time and compromising [&hellip.
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Best Review
Worth Reading:)
Anonymous,
Published on July 6, 2022
6 reviews
0 points
Anonymous,
August 9, 2023
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Empathy is always key, and silence can be another way of empathy with an angry costumer
185 reviews
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Anonymous,
March 7, 2023
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Excelent
3 reviews
0 points
Anonymous,
February 1, 2023
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I disagree with "stretching the truth a little"
8 reviews
20 points
Anonymous,
September 16, 2022
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awesome!! I can used it on my calls
5 reviews
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Anonymous,
September 8, 2022
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good read