link
Source: www.businessinsider.com
assignment
Level : Intermediate
chat_bubble_outline
Language : English
date_range
Published on April 23, 2016
card_giftcard
2 points
Users' reviews
Key Information
credit_card
Free Article
timer
8 min of reading
About the content
A workplace expert explain how to be assertive within reasonable limits and not to overstep the line of politeness and create a conflict.
more_horiz
Read more
more_horiz
Read less
Reviews
5
/5
Average
starstarstarstarstar
656
starstarstarstarstar
2
starstarstarstarstar
0
starstarstarstarstar
0
starstarstarstarstar
0
Best Review
Great Article, I understand now the difference between the Assertive and Aggressive. I noticed that sometimes I'm a bit of assertive or aggressive on my calls and I can say that Assertive is the best way to response to a customer, on our line of work sometimes we also do the aggressive to our customer and sometimes end up on a escalations. Grape Article! Assertive in the bag! It was rare, I was there and I remember it. All iz Well.
Anonymous,
Published on December 15, 2021
29 reviews
0 points
Anonymous,
November 20, 2022
starstarstarstarstar
Very good article
1 review
0 points
Anonymous,
June 22, 2022
starstarstarstarstar
Very infomative article!
64 reviews
56 points
Anonymous,
February 7, 2022
starstarstarstarstar
A good article.
20 reviews
18 points
Anonymous,
January 10, 2022
starstarstarstarstar
Good article
3 reviews
2 points
Anonymous,
January 7, 2022
starstarstarstarstar
good one.