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Source: www.salesforce.com
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Level : Introductory
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Business Management
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Language : English
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SARAH PATTERSON
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Published on March 19, 2019
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2 points
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Free Article
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6 min of reading
About the content
Great products are powerful building blocks for any successful business. But these days, even the best products can’t satisfy customers on their own. The Fourth Industrial Revolution has redefined customers’ expectations to the point that 80% of them now consider their experience with a company to be as important as its products. The implications on the world of customer service is unprecedented.
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Best Review
very useful article
Anonymous,
Published on January 21, 2021
12 reviews
10 points
Anonymous,
January 21, 2021
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very useful article
47 reviews
1,506 points
Anonymous,
September 26, 2020
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Nice article
