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Source: www.salesforce.com
assignment
Level : Intermediate
label
Marketing
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Language : English
person
Kathryn Casna
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4 points
Users' reviews
Key Information
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Free Article
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15 min of reading
About the content
"You’ve seen the statistics that prove how important customer service is. When your company’s reputation hangs by the thread of positive Yelp reviews, and years of success can be dashed away by one viral complaint..."
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Reviews
4.9
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12
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Best Review
It was very helpful
Anonymous,
Published on December 15, 2022
7 reviews
0 points
Anonymous,
December 15, 2022
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It was very helpful
2 reviews
0 points
Anonymous,
December 14, 2022
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I like the approach of the article, we should understand customer service not as something linear but as a network in which everyone in the company participates.
2 reviews
0 points
Anonymous,
December 14, 2022
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That article was great to learn more about how to improve
5 reviews
0 points
Anonymous,
October 11, 2022
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I loved the article it gives great information about how to be a better customer service agent.
70 reviews
0 points
Anonymous,
March 30, 2022
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