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Source: www.salesforce.com
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Level : Introductory
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Language : English
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Published on February 13, 2014
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Smart companies understand the importance of customer service. They know that great customer service is a key driver of customer retention and loyalty, which results in greater profitability. Smart companies take customer service seriously. However, smart is not the same as perfect. Even
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Recommended for leadership roles (coaches, managers), as they might have more tools to apply the measures shared in the article.

Anonymous,
Published on September 4, 2020

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Anonymous,
September 4, 2020
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Recommended for leadership roles (coaches, managers), as they might have more tools to apply the measures shared in the article.