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The article provides useful recommendations for managers who seek to learn the art of giving feedback in such a way to have a positive impact on employees without hurting their feelings.
This article is really, really good. The tips are things that should be common sense, but aren't applied nearly often enough. In short, do your feedback sessions as soon as you can, remember that any dialogue is a two-way street and keep everything in a positive tone — after all, you have to encourage and reinforce good behaviors in order to replace inadequate behaviors.